B2C Tour - CRM web based travel agency software

B2C Tour v1.04 NEW!

LICENSE FEE: 450 USD
12150 UAH
27520 RUB

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The price includes:

Full open source
Installation and initial configuration of the system
Lifetime license for 1 domain name (please read License agreement)
Free technical support for the first 14 days
Free access to the documentation and webinars

Online demo
Admin section

Request the access to admin section
Request prices for custom solutions

B2C Soft LLC is proud to present a unique software product able to computerize travel agency, tour operator or travel company performance in the Internet online with the help of browser interfaces and to provide travel managers with wide spectrum of advantages and improvements in the functional part of tourist CRM program – B2C Tour, 1.04 version available today in English, Russian, Italian, Greek and other widespread languages of the world.

First and foremost, B2C Tour is viewed as fault-tolerant and extensible Web-based software with open code, having dynamic and robust engine in order to provide comprehensive online solutions for travel companies and agencies by strong sales platform formation and its further maintenance. Therefore, enterprises operating within travel industry and using our software product are able to generate volume sales and raise profits owing to business conduct simplification, unitizing of all the connections and operation algorithms of travel agency or company. Among other advantages should be mentioned the following: management of business processes and clients’ requests can be performed on any device (desktop, laptop, netbook, smartphone etc.), plugged in and having built-in Web pages browser. Interfaces friendliness, unified approach in the course of building menu, toolbars, table representation lists, cards for database information storage, control elements and case selection from the list enable you to train the staff easily to work with the system, install and implement B2C Tour quickly in order to carry on the enterprise activity and go into the process of tourism work.

On our DEMO site you can be acquainted with the latest version and CRM online solution peculiarities for travel company:

Maintaining a database on companies and contractors

the complete company card including legal, bank and contact information;
differentiation according to the types – supplier/tour operator, travel agent, corporate client, airline, insurance company etc.;
the ability to add subdivisions/offices in the addresses directory;
contact information on persons and company staff;
administration of different contracts and their archive backups storage;
new companies registration using online form on the website;
printing the list of all companies including those selected by the search and filters;
companies data export into external programs, text and table editors;
sorting the list of companies according to any table field with the ability to switch between one/multipage representing;
data backup of the companies being not engaged in activities.

Maintaining a database on clients, tourists and passengers

Screenshots

Order form

Company

Region

Package

Settings

Permissions

the complete card of the client including contact information, date of birth, addresses;
differentiation by the types and roles – manager, client, accountant etc.;
the ability to add several addresses (factual residential address, registration/residence registration);
binding of the person to the certain company;
printing the list of all persons including those selected by the search and filters;
new clients registration with the help of online form on the website;
clients data export into external programs, text and table editors;
sorting the list of persons according to any table field with the ability to switch between one/multipage representing;
data backup of the persons being not engaged in activities.

Maintaining a database on requests (package tours, air tickets, insurance policies etc.)

request card being easy and functional – it includes contact, finance, tourist information;
data storage according to requests numbers, invoices, sums, dates of contractors’ payments;
the unlimited number of tourists/passengers and their full passport data;
quick package addition of passport data, performed by unified multiline text;
integration with any email clients installed locally and online post services including Google Mail (GMAIL), MAIL.RU, UKR.NET etc.;
filling in tourist agreements on the majority of tour operators working on the local market (TezTour, TUI, Turtess, Pegas Touristik, AnexTour, Coral Travel, Natalie Tours, Akkord-Tour, Joinup, TPG, NewsTravel, ALF Tour Operator, Orbita, Feerie and any other required);
a great number of email messages templates and their generation in real time mode;
a great number of templates of documents, invoices, applications, vouchers, reminders and their online creation;
maintaining the history of working with the client, request, payment, task;
tasks issuance to managers alongside with reminders, importance priorities from low and extremely important;
online integration with SMS gateways for uploading messages, reminders and any SMS to client’s mobiles.
the ability to work with client’s full or partial pay/deposit;
using invoices reference table of the company in the process of funds arrival to the bank account;
using calculations on package tour entirely or particularly on its services (air travel, transfer, hotel accommodation, insurance policy, visa etc.);
storing and using currency rate by request;
storing and using any type of files, photos, scanned documents copies on the ram server disk;
request reference to the concrete manager with possibility of tasks issuance to the staff of tour operator (visa manager, messenger, accountant, secretary etc.);
linking several similar requests into one document (binding principal-secondary) – generation of the several additions (for example, in the course of several rooms booking or with displaced date of departure/return for several tourist groups) for one main agreement;
printing the list of all requests or those selected by the search and different filters combination;
pre-installed reference book of reminders for tourism manager according to the type of request (air ticket, package tour, guided tour, hotel reservation, insurance policy, visa, Travel Sim etc.);
reference books usage on services, flight, transfer, type of nourishment, bank institutions;
registration of new requests for tour or air tickets with the help of website online form;
allocation of rights on request data usage according to the roles;
fixation of the source of request submission (online, phone, office customer, contact/friend etc.);
changing look of the tourist requests list by switching between pre-installed templates;
wide spectrum of filters available (according to the type of request, status, managers, suppliers, countries, various dates, payments, banks etc.);
a range of methods prepared on package archiving, reference and authorization commission for several requests;
requests data export into external programs, text and table editors;
sorting the list of requests according to any table field with the ability to switch between one/multipage representing;
data backup of the requests being not engaged in activities.

Building reports (financial, analytical, statistic)

statistic reports on requests, number of tourists, periods, hotels, countries etc.;
reports on selling package tours, guided coach tours, air tickets, hotel booking, issued visas, tourist SIM cards etc.;
financial reports on months, quarters, years or periods selected according to filters and search criteria;
analytical reports on different indicators for mid/high level managers and chief executives;
export of the results obtained into the systems of working with table data and building graphic diagrams;
using different complex filters – according to dates, statuses, request types, country, hotel, addresses, contact and passport data, suppliers, agents, flights, transfers, services, notes and other fields;
reports on visiting website/administration section.

Marketing tools and SMS + email service

emails distribution using email from the clients’ database;
SMS distribution using contact mobiles from the clients’ database;
the ability to implement email or mobile subscription form for news and special offers of travel company;
support of unsubscription by one click;
HTML/Text templates for bulk mail;
the ability to introduce coupons or gift certificates.

Online booking modules (on request)

integration of online module on air tickets booking including Amadeus, Galileo, AnyWayAnyDay;
integration of online module on booking tour packages and guided tours of IT-Tour;
integration of online module or XML Web server from Akkord-Tour;
integration of online module on cruises booking of Cruise House "Sea Cruises";

Customization of system and application data register

keeping reference books on countries, resorts, hotels;
keeping reference book on air tickets price and flight directions;
keeping and administrating feedback on companies and hotels;
content and website stuffing management for end user;
keeping content of travel packages and tourist special offers (wide spectrum of the services rendered within the following tours: Guided tours including visiting concerts, carnivals and festivals; Cruise, coastal and exotic tours to warm countries including rent of yachts and villas for personal accomodation; Last minute tours and special offers; Fur-coat tours; Shopping tours; City breaks and holidays tours; Ski resorts; Christmas, New Year and May tours; Corporate and business tours; Special pilgrimage tours; Diving, safari and extreme tours; Health-related tours; Economy and VIP tours; Youth, individual, family and wedding tours; Coach, car and flight tours);
management of application system properties and register (regional customization, currencies, emails, component etc.);
management and adjustment of safety control system (Firewall brandmauer, roles, access rights);
management and adjustment of Multilanguage program interface;
currency rate administration;
reference book of words, word combinations and their translations;
log of system errors, safety and sessions;

CMS (Content Management System)

creation and management of HTML content for all pages;
database using for content storage;
building visible part of website for users with the help of XML data;
XML data transformation with the help of modular XSLT templates;
WYSIWYG built-in redactor for content management;
cross-browser design of all pages and control elements;
advanced support of SEO optimization for search engines.

SYSTEM AND PROGRAM REQUIREMENTS FOR INSTALLATION

operating system: Windows XP/7/Server and higher;
Web server: IIS 6.0 + ASP classic;
database: MSDE, MS SQL 2000 and higher;
components installed: MS XML;
hosting: locally Intranet, or from virtual, VPS to dedicated;
disk space: from 20 Mb;
RAM memory: from 2Gb, is defined by the system.

Therefore, one of undeniable advantages of our software product is obtaining reservation system maintenance, guaranteed support provided by subscription up to twenty-four hours a day. Well-qualified specialists will cope promptly and operatively with any problem, which can occur with your software.

B2C Tour is deliberate software product based on actual practices of business conduct in travel agency office, developed for travel companies activity computerization. Owing to open source code, easy and user-friendly interface, compliance with canons of code writing purity and correctness, modular architecture and scalability, the product can be easily modified: you can change not only graphic design and look, but also internal structure, functionality and system database.

* Some of the above described software functionality can be not included to the base version and is developed on a paying basis if requested by the customer.